Advice re: freezers (part II)

M

miainmd

Well-known member
So we maid $180 for the repairman to come and look at my freezer. He chipped off the ice, poured hot water down the drain and then used compressed air to clean out the drain. There is a 30 day warranty period. It already looks like ice is rebuilding on the floor.

The man claimed I overstuffed my freezer. So I sent three care packages of breads and goodies to friends, gave some food to our neighbor and created "air pockets". I'm curious how full you keep your freezer and if you ever completely clear out your self-defrosting? (I have an inventory, shelf by shelf, so we eat the older stuff first, etc. but I find I am -- on a fairly regular basis -- putting other food in to freeze).

Also, does anyone have a freezer warranty with GE and/or anyone else? It's $300+ for 5 years, which seems kind of pricy. $25 co-pay.

 
My freezer is so chock full it is embarrassing.And every other freezer I have ever had

or my DMIL had (3!) were full to the gills. They are more efficient when full actually. Boy, I hate that bill!! Call him back. For not too much more than $300 you can get a new freezer. Ask me how I know!! LOL
I am having trouble visualizing how this water is getting on the floor of your freezer. Is there anywhere that it can condense from? That sort of happened to ours when the gasket wasn't tight.

 
Just called my brother who is appliance repairman

He said the drain was probably plugged when I described symptom, but he said it is only a 15 minute job, so price sounds really high since no new parts were needed. I'm sure Iowa hourly rates are less here than there though, but $720 an hour sounds high to me.

He also said that overstuffing your freezer is not a problem; the freezer works better if it is full.

And the drain should only get plugged after 2-3 years operation. He did say if it happens again, to just run hot water down the drain in freezer.

He also doesn't recommend self-defrost freezers. I mentioned that I hate defrosting freezers, but I couldn't get him to budge. Said it defrosts twice a day which also raises temp of food and then has to refreeze. He said to keep it full and don't open the door often.

 
LOL. It is so true that frost free freezers are not as good for the food. They also contribute

more freezer burn to packages that aren't done right. BUT from someone who had a defrost freezer for about 8-10 years, I just will sacrifice a bit of quality for the convenience of not having to chip away an inch or 2 of frost buildup!! the happiest day of my life was when the gasket of that freezer failed and I had to replace it.

 
Freezer continued ...

It looks like it is draining down the back of the freezer and then icing along the back (near the drain) and then spilling over onto the freezer floor. The GE guy told me that the freezer doesn't work well when it is too full -- that there has to be an inch headroom at the top of each shelf and no food should protrude beyond the shelf. The door always closed fine and I keylocked it to be sure.

 
Thanks! My DH says I keep ours too full too....

and I grew up with two freezers at our house plus a couple at every relatives and we always kept them pretty much full to the brim and never had problems.

 
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