Change your amazon password! My account got hacked and they stole $600 from my gift account.

M

marilynfl

Moderator
Use it to buy an ipone6 and had it shipped to St. Petersburg.

Florida, not Russia.

They got into my account.

Changed my mailing address

Managed to suppress the email notification.

Suppressed the shipping notification

and today they deleted the purchase.

But the transaction is still listed in my gift account.

Tonight I have to file a fraud report with my local police department who will then contact St. Pete's police department, since the item was delivered there.

Don't be me! Change your password NOW!

 
When someone gives you, say a $25 gift card for Amazon, you load it in to your account. I

have been loading them in since 2010 saving up for a big screen TV for North Carolina. That way--when I finally bought it--it won't feel like I actually spent money on it.

I had over $600 in the account and they wiped it out in one purchase.

 
Could they have gotten to it through your email account and not the Amazon account per se? Just

wondering about that. A LOT of gmail accounts got hacked a couple of weeks ago and DS warned us to change that password.

 
So, if we do not have money in a gift account, we are OK?

Did Amazon let you know? So sorry that happened, they must have insurance for that, right?

 
Typically vendors such as Amazon would not cover something like this.

It sounds like an account security issue. Unless Amazon was breached, they really have no way to control someone accessing an account if they have the login credentials.

 
Marilyn, it's worth talking with Amazon. Since they're headquartered here in SEA I have friends

who worked for their customer service department. You'd be surprised what they can do. A friend who woked at Amazon once hired a car and drove a TV herself to a customer after a snag. Amazon owns Zappos and I have a particular shoe I always buy from them (Birkenstock clog in black.) I called to see when they'd be back in stock. No idea. They saw I was a repeat customer and actually refunded me the full cost of the shoes saying, "The next pair is on us." They gave me $170...and I got a notice THREE DAYS LATER saying the shoes were back in stock. Amazing. I'd definitely have a chat with their customer service department.

 
Happy news! Amazon will refund my gift money. Not sure of their reasoning since I am

the one who contacted them about the breach. And I only knew that because I happened to order a used book the same day and they (they being slimy crooks = Rat Bastards) weren't clever enough to suppress THAT email notification. That's where I saw the St. Petersburg delivery address and starting checking into it.

When I went back in my "new password" Amazon account, they (RB crooks? Amazon?) had made the iphone6 purchase disappear from my screen. The only thing I was able to print out to show to the police last night was the $599.00 deduction from my Gift Account...which still had a link to a transaction. But that link only went to the used book purchase.

Anyway, I now have a police incident number. I'll contact St. Pete police to see if they want to pursue the address, but it's an international shipping organization, so the RB may just be using that as a drop.

Police Officer Sara had many sad stories about elderly people getting ripped off via the Internet and phone.

 
Amazon has a Two-Step Verification you can turn on that

requires you to enter a code sent to your cell phone in order to log on to the account. It's under advanced security setting in account settings. You can allow it to bypass this second step when using a personal device.

 
It was express delivered. By the time I saw it (24 hours) it was already delivered.

I think they must have ordered it at something like 3:00 AM and then also flooded my email address with 6,000 emails so I wouldn't see the order/shipping with the St. Pete address. I only knew what happened because I ordered a used book for $2.95 and their illegal address was still my default. THAT email did get to me and that's when I saw the address and immediately notified Amazon.

 
Be aware, I went into Google to change password and other issues came up such as apps that

were not considered secure by Google, so I followed their prompt to elimintate one and found myself with out my email. I ended up in deep doo-doo and had to ask my resident computer guru to come to my rescue. Seems the fix for that had been hidden someway. Just saying, if you're not extremely knowledgeable about this stuff, better have some one who is ready to help. Or just change your password, ignore all the other stuff they throw up. I think it must be a fight between Microsoft and Google.

 
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