on the freezer floor (underneath the basket). This morning, I unplugged the freezer, removed the basket, used a hair dryer to melt all the ice buildup (the drain tube in the back had ice buildup), then used a turkey baster filled with boiling water to ensure the ice in the drain tube melted. I was so proud of myself. I just checked the freezer and there's ice buildup on the freezer floor again! What am I doing wrong?!