Are you using Word Perfect Lightening? Every time I get an attachment, I can never open it up. They come in the form of ".docx" and Then there is nothing there, even though it has an attachment with mBs. Eleanor, I think that was you? Can you PM me if it is not easy to explain here? Did you figure out whatever you needed to know about MS Word? I'll help if I can. And maybe someone can explain to me how to access Word Perfect attachment!