>Ok, I called C&H - here's their # - They will send a prepaid envel to all who wants to send samples
call this number, (800) 773-1803, and they will take down your info, send you a prepaid envelope to ship to them. I personally don't have any old stuff to send so I could say see - here's the old and here's the new - what gives?
I did speak to a very ice guy named Eli, who basically doesn't know anything more than that form letter we got, but he was super nice and said they wanted to hear from consumers if there is an issue (so he's sending me coupons/recipe book).
They are claiming this is the first they've heard of any problems and I shared I was representing many folks nationwide via the internet, so they then said someone would be returning my call.
I'll keep you updated...film at 11.