Thanks for the suggestion
I just sent them a lengthy note describing the problem. I'll let you know what they say.
Here's the letter I sent:
I have been finding many products with expired shelf dates at the Cincinnati location.
I have had several items that were spoiled when I opened them when I got home, in particular cheeses. However, while sometimes the product expiration date had passed, sometimes this was not the case when I had spoiled product. This leads me to suspect faulty handling during shipping.
While I was shopping yesterday, I found cheese, breads, vitamins, and some other products with expired expiration dates. I brought this to the attention of store employees. The vitamins that I identified were removed (none others were checked while I was there). The person I told about the expired cheeses was stocking and said they would take care of it, but I did not see this occur.
Another problem I've had frequently are the plastic vacuum packages of frozen fish are not sealed. I found this out when they were thawing and leaking all over my refrigerator.
I now carefully inspect everything before I put it in my cart and find most of these problems. But, I am disturbed that I am finding these problems, and wondering what else is wrong that I'm not finding at this point.
I truly love TJs and have spent thousands of dollars at the Cincinnati store since it opened.
But I have also had to throw out many items I've purchased because they have been spoiled. I mentioned this to the store employees and they said I should have returned the items. This is not convenient for a cheese here and a moldy loaf of bread there because I make special trips to get to the Cincinnati store, and it simply isn't worth my time to go back to exhange an item costing a couple dollars.
As I said, I began notifying store employees about this problem yesterday. They were most gracious about it, as I tried to be as well. But I'd rather not have to police the store when I shop there.
I truly love shopping at TJs, but I am concerned about these issues. I hope that you can work with the Cincinnati store to resolve them.
Thanks for your assistance.