Hi Traca - maybe you can tell me about your machine. I actually purchased..
my ICE-50 model when they first came out - the first several times I used it, I thought it was terrific. Then I noticed it took longer, and longer, and longer to freeze the ice cream base.
So, I switched up my recipes and took great pains to have the base extra cold to get it to freeze in under an hour.
After much frustration, I returned my unit and exchanged it for another one - thinking it was the compressor itself. This time, I was never able to get semi-frozen ice cream in under 90 minutes. So, here unit sits as I research it - read all about other's successes and I can't figure out why I can't get ice cream out of this unit???
Any suggestions?